Schlumberger is a leading oilfield services company. Schlumberger employs more than 100,000 people representing 140 nationalities working in 120 countries.
Electronic catalogue is a web-app with the following sections:
There are four interconnected parts of the catalogue:
Each element of the catalogue has a description, specifications, photos and figures. Connections between elements allow customers to investigate all the details of a solution and explore real business cases.
Key feature for supporting the self-service process is an elaborate configuration step-by-step wizard. The customer choses the oilfield parameters and then, the system provides the customer with suitable solutions and relevant cases. Such a feature reduces the amount of needed pre-sale activities significantly.
System admins are the petrophysicists, who know the customer journey profoundly. There are two main features for admins:
Directual scenarios allowed to automate request processing and reporting.
The key reasons for choosing Directual are:
We did make the right choice when decided to work with Directual. The platform met all the business needs, as well as all the stability and security requirements. I believe that Electronic catalogue project has initiated the long-term fruitful partnership with Directual.
Anastasia Sisakyan, Product owner and petrophysicist at Schlumberger
Velid is a Moscow-based integrator. Velid has a professional team with a strong experience in product management, Directual development and front-end development.
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